These Terms of Service ("Terms") govern your use of TaxPalette, operated at taxpalette.com. By creating an account or using any TaxPalette service, you agree to these Terms. If you do not agree, do not use TaxPalette.
1. Description of Service
TaxPalette provides international tax tools including free diagnostic tools and a subscription-based Pro platform. Pro tools are available at two subscription tiers: Pro ($49/month) and Pro+ ($99/month). Features, pricing, and availability are subject to change with reasonable notice to active subscribers.
2. No Tax or Legal Advice
TaxPalette tools are for informational and organizational purposes only. Nothing on TaxPalette constitutes tax advice, legal advice, or accounting advice.
The tools are designed to help organize calculations and analyses that practitioners already understand. Results generated by TaxPalette tools should be independently verified by a qualified tax professional before being relied upon for any filing, election, or tax position. TaxPalette is not responsible for errors, omissions, or outcomes resulting from use of any tool on the platform.
Use of TaxPalette does not create a professional relationship of any kind between you and TaxPalette or its operators.
3. Accounts
To access Pro tools, you must create an account with a valid email address and password. You are responsible for:
- Maintaining the confidentiality of your login credentials
- All activity that occurs under your account
- Notifying us immediately at support@taxpalette.com if you believe your account has been compromised
You may not share your account with others or use another person's account without authorization.
4. Subscriptions and Billing
Pro and Pro+ subscriptions are billed monthly. Billing is processed through Stripe. By subscribing, you authorize us to charge your payment method on a recurring monthly basis until you cancel.
- Cancellation: You may cancel at any time from your account settings. Access continues until the end of the current billing period.
- Refunds: We do not offer refunds for partial months or unused subscription periods. If you believe you were charged in error, contact us at billing@taxpalette.com.
- Failed payments: If a payment fails, your account may enter a grace period. If the payment is not resolved, your subscription will be cancelled and the data retention policy will apply.
5. Data Retention After Cancellation
When your subscription expires or is cancelled, your Pro tool data enters a 90-day grace period during which it is accessible in read-only mode. If you do not resubscribe within 90 days, your data will be permanently deleted. We are not liable for data loss resulting from non-renewal of a subscription.
6. Acceptable Use
You agree not to:
- Use TaxPalette for any unlawful purpose
- Attempt to gain unauthorized access to any part of TaxPalette or its underlying systems
- Reverse engineer, scrape, or copy TaxPalette tools, content, or code
- Use TaxPalette to process data on behalf of others without their consent
- Resell or sublicense access to TaxPalette
- Interfere with the proper operation of TaxPalette or its servers
7. Intellectual Property
All TaxPalette content, tools, code, designs, and materials are owned by TaxPalette and protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from TaxPalette content without express written permission.
The data you enter into Pro tools remains yours. You grant TaxPalette a limited license to store and process that data solely for the purpose of providing the service to you.
8. Disclaimer of Warranties
TaxPalette is provided "as is" and "as available" without warranties of any kind, express or implied. We do not warrant that the tools are accurate, error-free, or suitable for any particular purpose. We do not warrant that the platform will be uninterrupted or available at all times.
Tax laws change frequently. TaxPalette tools reflect the law as understood at the time of development and may not reflect recent legislative or regulatory changes. Always verify current law before relying on any tool output.
9. Limitation of Liability
To the maximum extent permitted by law, TaxPalette and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use TaxPalette, including but not limited to tax penalties, interest, errors in filings, or loss of data.
Our total liability to you for any claim arising from these Terms or your use of TaxPalette shall not exceed the amount you paid us in the three months preceding the claim.
10. Governing Law
These Terms are governed by the laws of the United States. Any disputes arising under these Terms shall be resolved in the applicable courts of the United States, and you consent to personal jurisdiction in those courts.
11. Changes to These Terms
We may update these Terms from time to time. We will notify active subscribers of material changes by email and update the "Last updated" date above. Continued use of TaxPalette after changes are posted constitutes your acceptance of the updated Terms.
12. Contact
Questions about these Terms? Contact us at support@taxpalette.com.